kea
Kea, launched in 2018, is a tech company that provides a voice technology product, kea Voice, to help restaurants take orders and interact with customers more efficiently.
Company Overview
Kea, launched in 2018, is a technology company that focuses on empowering restaurants to operate more intelligently. The company raised $29 million from Tier 1 Silicon Valley investors. Kea operates fully remotely, allowing a flexible and adaptive work environment for their team.
Products
Kea offers a voice technology product called kea Voice. This product is designed to take orders over the phone, integrating seamlessly with existing POS and Online Ordering systems. Through the use of Natural Language Processing and Machine Learning, kea Voice can learn a restaurant's menu, take orders, answer questions, and upsell items, enhancing the overall service experience for its users.
Technology and Integration
Kea's platform leverages advanced technology, including Natural Language Processing and Machine Learning, to deliver a robust and intelligent service. The AI platform is capable of integrating with most POS and Online Ordering systems, ensuring that restaurants can adopt the technology without disrupting their current operations. Compatible with various systems, the kea platform helps streamline processes and improve efficiency.
Deployment and Reach
The AI platform by kea has been deployed in 250 restaurants operated by seven different brands. This deployment has allowed these restaurants to enhance their customer service by automating phone orders and utilizing upsell techniques. The extensive reach demonstrates kea's capability in supporting restaurant operations effectively and improving overall customer engagement.
Investment and Funding
Kea has secured significant funding, raising $29 million from Tier 1 Silicon Valley investors. This substantial investment showcases confidence in kea's technology and business model, providing resources to further enhance their platform and expand their market presence. The investment underscores kea's potential for growth and innovation in the restaurant technology sector.