Basil Polsonetti
About Basil Polsonetti
Basil Polsonetti is a Co-Founder and Venture Partner at Lorimer Ventures, where he invests in early-stage SaaS companies focused on leveraging AI for customer experience and operational efficiency. He has a background in technology consulting and product development, with experience at companies such as Yext, EY, and FiberSpark.
Work at Lorimer Ventures
Basil Polsonetti has been a Venture Partner at Lorimer Ventures since 2020. In this role, he invests in and supports early-stage SaaS companies that are redefining business operations. His focus is on leveraging artificial intelligence to provide real-time customer experience insights and improve organizational efficiency. This position allows him to engage with innovative startups and contribute to their growth strategies.
Work at Lang.ai
Since 2020, Basil Polsonetti has served as Co-Founder at Lang.ai. In this capacity, he collaborates with a team to enhance customer support through automation and insights. His work involves developing solutions that streamline support workflows, benefiting various prominent brands such as Ramp, hims&hers, Zola, and Tinder.
Education and Expertise
Basil Polsonetti studied Operations Research and Information Engineering at Cornell University, where he earned his Bachelor's degree. His educational background provides him with a strong foundation in analytical and operational methodologies, which he applies in his professional endeavors, particularly in technology and business operations.
Professional Background
Before his current roles, Basil Polsonetti worked at several organizations. He was a Data Strategist at Yext from 2017 to 2020, focusing on go-to-market strategies and new product development. Prior to that, he was a General Manager and part of the founding team at FiberSpark for six months in 2013. He also held positions as a Technology Consultant at EY from 2015 to 2017 and as a Business Analyst Intern at AllianceBernstein in 2014.
Involvement in KlosedAI
Basil Polsonetti played a significant role in the development of KlosedAI, a platform aimed at assisting Product Managers in identifying and addressing customer friction points more efficiently. This initiative reflects his commitment to enhancing customer experiences through innovative technology solutions.