LeadSquared

LeadSquared

LeadSquared offers a comprehensive Sales Execution Suite and various industry-specific solutions, serving sectors such as healthcare, education, and financial services. The company has a global presence and has received significant funding and multiple awards for its innovative CRM and marketing solutions.

Services

LeadSquared provides a diverse range of services centered around sales and marketing automation. These include a Sales Execution Suite that features Sales CRM Software, Application Portals, Call Center CRM, Mobile CRM App, Omnichannel Communication, and a Reporting Dashboard. They also offer solutions for Lead Management, Opportunity Management, Sales Process Automation, Sales Tracking, Door-to-Door Sales, and Remote Team Management.

Products

LeadSquared offers several specialized products aimed at optimizing business processes. The Sales Performance Suite, known as ACE, and the Field Operations Suite, which includes a Field Sales CRM, Merchant Onboarding App, and App UI/UX Customizer, are key offerings. The Marketing Suite includes tools for Marketing Automation, chatbots for websites and WhatsApp, landing pages, and email campaigns. Additional products include FloStack and Converse for centralized communication. LeadSquared also provides a Developer Platform called LAPPS for building custom applications.

Industry Solutions

LeadSquared serves multiple industries by offering tailored solutions. In Healthcare, their services include Patient Intake Automation, Patient Appointment Scheduling, Healthcare Call Center Solutions, and more. For Education, they provide Student Recruitment Software, Admission Portals, and Teacher Onboarding. Financial Services solutions include a Lending CRM, Loan Origination System, WhatsApp Lending Bot, Debt Recovery Automation, e-KYC Solution, and Video KYC Solution. They also cater to Manufacturing, Automotive, Real Estate, Tech Marketplaces, Travel and Hospitality, and Agriculture.

Global Presence

LeadSquared has established a strong presence globally, with operations in New Jersey, the Philippines, South Africa, Australia, and Indonesia. This international footprint allows LeadSquared to serve a diverse range of clients across various regions, providing localized solutions and support.

Awards and Recognition

LeadSquared has received significant accolades for its contributions to the industry. It joined the Unicorn Club with $153 million in Series C funding led by WestBridge Capital, and raised $32 million in Series B funding led by Gaja Capital. LeadSquared has won the Deloitte Fast 50 award multiple times and received the National Start-up Award for Enterprise Systems under the CRM category from the Government of India, DPIIT. The company also maintains a robust security framework, including ISO 27001:2013 certification and GDPR-compliance.

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