LeaseHawk
LeaseHawk offers an AI-driven contact center solution for multifamily properties, featuring the virtual leasing assistant ACE and a comprehensive performance platform.
Services
LeaseHawk offers a comprehensive AI contact center solution specifically designed for multifamily properties. The flagship product, ACE, is a virtual leasing assistant that operates 24/7. ACE is capable of handling phone calls, text messages, and chats across various digital marketing channels. The LeaseHawk Performance Platform provides a suite of tools including call tracking, lead analysis, agent performance metrics, a CRM, and business intelligence reporting. The CRM integrates seamlessly with Property Management Systems (PMS), offering omni-channel communication, text messaging, email templates, and AI-powered transcription capabilities.
Products
LeaseHawk's primary offerings include the ACE virtual leasing assistant and the LeaseHawk Performance Platform. ACE is customizable with options for different voices, colors, and rich text formatting. It autonomously follows up with prospects and residents. The Performance Platform offers robust call tracking with dynamically displayed tracking numbers, lead analysis, and data on marketing effectiveness. Additionally, it features business intelligence tools with dashboards and dynamic reports. Call tracking numbers provided by LeaseHawk can be local, toll-free, resident lines, or vanity numbers.
Artificial Intelligence Technology
LeaseHawk leverages advanced artificial intelligence to analyze and categorize calls with up to 94% accuracy. The AI models can identify if callers are prospects, thereby optimizing advertising budgets and follow-up activities. AI-powered transcription is integrated within the CRM to improve communication and record-keeping. With over 111.7 million calls tracked and recorded, and more than 2.4 million prospects identified annually, LeaseHawk's AI technology significantly enhances operational efficiency for multifamily property managers.
Client Base and Market Presence
LeaseHawk collaborates with seven of the top ten largest apartment managers, highlighting its strong presence in the multifamily property market. Located in Scottsdale, Arizona, the company focuses on delivering innovative AI solutions to improve leasing processes and operational efficiency. The dedicated team of multifamily software experts supports clients in maximizing the use of LeaseHawk's technology suite.