LifeGuides
LifeGuides offers personalized mentoring for peak work and life performance, matching employees with empathetic Guides who have navigated similar life events. The service supports over 400 topics and provides unlimited access to one-to-one sessions for all adult household members, with a high satisfaction rate and a focus on Conscious Capitalism.
Services
LifeGuides provides personalized mentoring services designed to enhance work and life performance. The company connects employees with empathetic Guides who have experience navigating similar life events. These Guides support individuals in over 400 topics related to personal growth, lifelong learning, and various life challenges. Sessions can be arranged via video, phone, text, or chat, allowing for flexible access to support. LifeGuides offers unlimited sessions to all adult members of a household, ensuring widespread availability of their mentoring services.
Mentor Certification and Training
Guides at LifeGuides are certified through a comprehensive 21-module training program. This certification ensures that each Guide is equipped with the necessary skills and knowledge to provide meaningful support. The structured training program covers various aspects required to effectively assist employees in managing their personal and professional challenges.
Client Satisfaction
LifeGuides is highly rated by its users, with client sessions receiving an average rating of 4.75 stars out of 5. Moreover, the organization boasts a 91% recommendation rate from employees to their peers. Over 85% of members choose to rebook and schedule recurring sessions, reflecting the high level of satisfaction among users. The company offers a satisfaction guarantee, promising a replacement Guide if a session does not meet expectations. Furthermore, LifeGuides has an impressive Net Promoter Score of 91.
Integration and Pricing
LifeGuides charges $4.00 per employee per month with no additional co-pay for employees. The service can be seamlessly integrated into existing benefits plans at any time, even off-cycle, making it convenient for companies to offer this support to their employees. This pricing and integration strategy ensures that organizations of various sizes can easily implement LifeGuides' services.
Business Practices and Expansion
LifeGuides operates under the principles of Conscious Capitalism, using business as a force for good. The company is also HIPAA compliant, ensuring the privacy and security of its users' information. LifeGuides is committed to making a global impact, aiming to positively influence 1 billion people in the next 15 years. The company has been recognized as one of the '100 Best Arizona Companies' of the future. In terms of expansion, LifeGuides has extended its operations to Miami as a gateway for further growth in North America and globally. LifeGuides received $1M in follow-on funding from North Shore Venture Partners, with total financing exceeding $5.5M.