Shreyas Nayak
About Shreyas Nayak
Shreyas Nayak is a Sales Success Manager at LitmusWorld, where he has worked since 2017, managing customer experience and performance marketing for over 100 brands across various industries. He holds an MBA from XLRI Jamshedpur and a B.Tech in Electrical and Electronics Engineering from the National Institute of Technology Karnataka.
Work at LitmusWorld
Shreyas Nayak has been serving as a Sales Success Manager at LitmusWorld since 2017. In this role, he has worked with over 100 brands across various industries, including retail, hospitality, automobiles, banking, and education. His responsibilities include managing customer experience and performance marketing, utilizing actionable insights to drive employee engagement. He has played a significant role in expanding LitmusWorld's client base to 11 countries, contributing to the company's growth in the customer experience sector.
Previous Work Experience
Before joining LitmusWorld, Shreyas Nayak held several positions in different organizations. He worked as a Summer Intern at Mars in 2015 for one month in Gurgaon, India. Following that, he served as a Manager at Reliance Communications from 2016 to 2017 for nine months in Navi Mumbai, Maharashtra. His career began at Robert Bosch Engineering and Business Solutions Ltd., where he worked as an Associate Software Engineer from 2012 to 2014 for two years.
Education and Expertise
Shreyas Nayak holds a Master of Business Administration (MBA) in Marketing from XLRI Jamshedpur, where he studied from 2014 to 2016. Prior to that, he earned a Bachelor of Technology (B.Tech.) in Electrical and Electronics Engineering from the National Institute of Technology Karnataka, completing his degree from 2008 to 2012. His educational background provides a strong foundation for his expertise in customer experience management and performance marketing.
Published Work
Shreyas Nayak authored an article titled 'Why your CX Measurement Program Needs to be Real-Time,' which is featured on the LitmusWorld website. This publication reflects his insights and knowledge in the field of customer experience measurement, showcasing his commitment to sharing expertise and contributing to industry discussions.