Local Express
Local Express provides an end-to-end eCommerce platform tailored for food retailers, offering solutions such as mobile apps, self-service kiosks, and integrated delivery services to enhance both online and in-store shopping experiences.
Services
Local Express offers a variety of services designed specifically for food retailers. The company provides an end-to-end eCommerce platform that includes a mobile application tailored to enhance the shopping experience on any mobile device. Additionally, Local Express features a self-service kiosk system to improve in-store customer interactions and a 'Scan, Pay and Go' feature for seamless self-checkout using mobile phones. The platform also supports last-mile delivery, managing logistics with integrated 3rd party delivery providers and AI-powered tools. Moreover, the company offers inventory management with POS synchronization, omnichannel eCommerce solutions, and flexible delivery options.
Products
The platform includes a range of specialized solutions targeting grocery, butcher, and bakery shops. Key features include marketing automation, automatic SEO, and review generation to bolster online presence. Local Express also provides a customizable website platform and advanced reporting tools for small to medium-sized grocery stores. The company supports various payment systems, including SNAP payments with EBT cards, and integrates with payment processors like PayPal, Stripe, and Authorize.net. Their range of subscription plans caters to different business sizes and needs, focusing on flexibility and scalability.
Technology and Integrations
Local Express integrates with over 100 applications, enabling seamless connections across various tools and teams. This includes marketing campaigns and the automation of in-store client digitalization, transforming them into online buyers. The platform also supports a driver app for stores that operate their own delivery teams, optimizing the logistics process. Features such as third-party calculated shipping rates and a comprehensive order fulfillment system with pick-and-pack efficiency are also available, ensuring smooth operations for food retailers.
Client Support and Customization
Local Express is committed to providing robust client support, offering premium services such as a dedicated account manager and unlimited custom integrations for enterprise solutions. The company also offers a range of subscription plans tailored to different business sizes and needs. Their focus on client support includes ensuring seamless nationwide shipping and optimized delivery logistics. Marketing campaigns, promotions, and a referral program for earning commissions by referring new customers are also available, providing additional layers of support for food retailers.