Loop Support
Loop Support, formerly known as Panel Ninja, is a San Francisco-based B2B company specializing in realistic pre-employment tests and AI-generated job simulators for recruiting and talent assessment.
Company Overview
Loop Support, previously known as Panel Ninja, is a B2B company located in San Francisco, CA, USA. The company operates remotely and has a team size of 7 individuals. Loop Support specializes in the recruiting and talent industry, offering innovative solutions to identify top sales and support applicants by testing them on real-life job situations.
Realistic Pre-Employment Tests
Loop Support provides realistic pre-employment tests designed to predict job applicant performance, particularly for entry-level support roles. These tests utilize AI-generated personalized job simulators to give a clear insight into how candidates handle real-world scenarios. Some of the simulations offered include 'Prospecting' and 'Email Triage', which are aimed at evaluating the candidates' capabilities in customer support and sales development roles.
Pricing Plans
Loop Support offers various pricing plans to cater to different business needs. The 'Starter' plan is priced at $39 per month, helping companies understand applicants and reduce bias in the hiring process. The 'Business' plan, available at $250 per month, allows for sharing hiring insights across teams. For businesses with specific needs, the 'Pro' custom pricing plan provides data-driven hiring solutions tailored to those requirements. The company also offers a free option with unlimited internal usage for potential clients.
Assessment Metrics and Results
Loop Support measures 21 different traits in job applicants through their comprehensive assessment tools. The company has administered over 100,000 assessments and is known for its effectiveness in streamlining the hiring process. For example, Loop Support helped Wagetap reduce their hiring time from 30 days to 7 days. These assessments are integrated with applicant tracking systems (ATS) to ensure efficient hiring processes.
Y-Combinator and Regional Operations
Loop Support is a graduate of the Y-Combinator W17 batch. The company's operations span across the United States, America/Canada, and remote or fully remote regions, offering flexibility and accessibility in their services. Loop Support’s tools are particularly beneficial for companies looking to hire customer support specialists and sales development representatives (SDRs).