Lovage
Lovage, formerly known as Lovage Labs, is a B2B company based in Lehi, UT, providing automated virtual receptionist services to various industries including home services and health & wellness. Their technology offers features like 24/7 operation, integration with existing systems, and natural-sounding voice interactions.
Services
Lovage offers automated, virtual receptionists designed to handle customer needs over the phone, via text, or on social media. These virtual receptionists are equipped to answer questions, book appointments, and more. They operate 24/7/365 and can handle multiple calls at once, integrating with existing appointment booking software and online ordering systems. A dashboard provides insights into customer interactions. Setup is simple and can be done in minutes.
Industry and Sub-industry
Lovage operates in the B2B industry with a specific focus on operations. The company serves various industries including home services, hair care, restaurants, pet grooming, fitness, and health & wellness.
Y-Combinator Batch W22
Lovage was part of the Y-Combinator W22 batch. Y-Combinator is a noted accelerator that helps early-stage companies. Being part of this program has provided Lovage with valuable resources and a network to support its growth.
Technology and Features
Lovage utilizes advanced technology to provide virtual receptionists that sound natural and human-like, with a variety of voices to choose from. The platform offers a range of key features including 24/7/365 operation, seamless integration with existing software and the capacity to answer multiple calls simultaneously. It also provides an easy setup process and compatibility with existing booking and ordering systems.
Regions
Lovage operates primarily in the United States, with a focus on both America and Canada. The company also supports remote and partly remote operations to offer flexible service options.
Resources and Insights
Lovage provides a range of resources including a newsletter subscription for updates and insights, and blog posts offering tips and best practices for local businesses. Topics covered range from advertising and hiring tips to using booking software and optimizing business listings on platforms like Google My Business and Apple Maps. Lovage also provides comparisons between their offerings and other software solutions like Square, Squire, Schedulicity, Vagaro, and Booksy.
