Lumo
Lumo provides AI-powered flight delay predictions and sustainability solutions to help travelers and travel management companies manage disruptions and make more sustainable choices. Lumo's tools are available in the SAP Concur App Center and include detailed emissions estimates and productivity-boosting features.
Company Overview
Lumo provides AI-powered flight delay predictions aimed at helping travelers avoid and manage flight disruptions. The company focuses on empowering and engaging travelers to make more sustainable travel choices while offering tools designed to boost productivity, reduce travel burnout, and optimize call center staffing. Lumo’s solutions are designed for a wide range of users including travelers, travel managers, and meeting organizers.
AI-Powered Flight Delay Predictions
Lumo offers AI-powered delay predictions and travel alerts to manage trip disruptions. The proprietary flight disruption predictions are based on multiple data sources such as weather conditions, air traffic control data, and airline waivers. This technology aims to mitigate the impact of travel delays, providing travelers with timely information to adjust their plans accordingly.
Sustainability Solutions
Lumo provides a suite of sustainability tools to help travelers make more eco-friendly choices. Their solutions include comparing booking options, offering feedback and incentives, and providing detailed reporting and offsetting of emissions. Lumo also offers granular emissions estimates using multiple verified methodologies, including Defra, ICAO, and their own proprietary calculations, allowing users to choose better flights.
API and Integrations
Lumo’s API offers detailed emissions estimates at the time of booking, helping travelers make informed decisions. The API supports multiple methodologies for emissions calculations and has been independently verified by Carbon Footprint. The integration of Lumo’s services with platforms like the SAP Concur App Center allows for seamless management and optimization of travel disruptions as well as better forecasting of call center workload.
Control Tower Solutions
Lumo Control Tower helps optimize travel management company (TMC) operations by providing tools to forecast staffing needs. This feature utilizes Lumo’s proprietary data to help maintain service levels while cutting call center costs by 3-7%. The Control Tower is designed to help TMCs proactively manage disruptions and optimize overall operations, ensuring a smoother experience for all involved.