Carol French
About Carol French
Carol French Senior Vice President at Market Probe Canada
Carol French serves as the Senior Vice President of Market Probe Canada. In her role, she brings over 15 years of experience in Customer Experience Management (CEM) and over 25 years within the research industry. Her extensive experience positions her as a key leader in providing strategic direction and driving growth within Market Probe Canada. Carol's leadership is a vital asset to the company, guiding the organization towards achieving its business objectives.
Carol French's Experience in Customer Experience Management (CEM)
Carol French possesses over 15 years of experience in Customer Experience Management (CEM) at Market Probe. Her extensive tenure has made her proficient in understanding customer needs and enhancing their interactions with the company. This experience has allowed her to implement effective strategies that improve customer satisfaction and loyalty, contributing to Market Probe's reputation for excellence in the industry.
Carol French's Research Industry Background
With over 25 years of experience in the research industry, Carol French offers a deep understanding of market research and analytics. Her career has spanned various sectors, including telecom, electric utility, and banking. In these roles, she has held both operational and managerial positions, which have enriched her expertise and provided her with invaluable insights into different market dynamics and trends.
Carol French's Education in Mathematics and Business Administration
Carol French holds a Bachelor of Science (BSc) degree in mathematics and a Master of Business Administration (MBA). Her educational background in mathematics provides a strong analytical foundation, which is essential in market research and customer experience management. Additionally, her MBA equips her with the strategic, managerial, and operational skills required to excel in her role as Senior Vice President at Market Probe Canada.
Carol French's Career in Telecom, Electric Utility, and Banking Sectors
Throughout her career, Carol French has held various operational and managerial positions across the telecom, electric utility, and banking sectors. This diverse experience has contributed to her broad understanding of different industries and their unique challenges. Her ability to navigate and excel in these sectors highlights her versatile skill set and adaptability in various business environments.