Heather Angel
About Heather Angel
Heather Angel is a Senior Research Manager with over 20 years of experience in managing Customer Experience Management programs, primarily in the financial, logistics, and services sectors.
Heather Angel Senior Research Manager
Heather Angel is a Senior Research Manager with over 20 years of experience in the supplier-side of Customer Experience Management (CEM) programs. Her extensive background makes her well-versed in handling complex CEM initiatives.
Heather Angel Experience in Customer Experience Management
Heather Angel has accrued more than two decades of experience managing Customer Experience Management (CEM) programs. She has effectively overseen a wide array of projects aimed at enhancing customer satisfaction and loyalty, leveraging her expertise to deliver impactful results.
Heather Angel Industry Expertise
Throughout her career, Heather has primarily worked in the financial, logistics, and services sectors. Her comprehensive understanding of these industries has allowed her to tailor CEM programs that address the specific needs and challenges faced by companies in these fields.
Heather Angel Educational Background
Heather Angel holds an MBA with a specialization in Marketing. This advanced degree has equipped her with the theoretical and practical knowledge necessary to excel in Customer Experience Management, providing her with the skills to develop and implement effective marketing strategies.