Medefy
Medefy offers a healthcare benefits navigation platform that centralizes employee benefits in one app, providing 24/7 access to real human Care Guides for healthcare decisions.
Services
Medefy provides a healthcare benefits navigation platform that centralizes all employee benefits into one app. The platform features a digital benefits card and push notifications to keep members informed about their benefits usage. Additionally, Medefy offers real human Care Guides available 24/7 to assist members with healthcare decisions, providing proactive, real-time support before, during, and after care.
Platform Features
Medefy's platform encompasses several features designed to enhance the user experience and healthcare decision-making process. Key features include a digital benefits card accessible within the app, push notifications, and real-time accumulators that inform members about their benefits usage. The platform also includes a HIPAA-compliant camera feature, allowing members to submit medical bills for review.
Healthcare Guidance
Medefy boasts a high rate of user satisfaction in helping them choose high-quality, low-cost care. Statistics indicate that users select such care 94% of the time when they use Medefy's platform. This success is attributed to the real-time support and guidance provided by Medefy's Care Guides, who are available around the clock.
Utilization Improvement
Medefy's services have been shown to improve the utilization of strategic health benefit plan components by 65-75%. The platform’s proactive and accessible support helps members make informed decisions regarding their healthcare, leading to more effective use of their health benefits.