Christy Mahnken
About Christy Mahnken
Christy Mahnken is an Account Executive in Customer Success at Medefy Health, where she provides strategic guidance to customers. With a background in client success and project management, she has held various roles in companies such as TokenEx and Universal Field Services.
Work at Medefy Health
Christy Mahnken currently serves as an Account Executive in Customer Success at Medefy Health, a position she has held since 2022. In this role, she acts as a trusted advisor to customers, providing strategic guidance and innovative solutions to help them achieve their business objectives. Prior to her current role, she worked as an Onboarding Manager in Project Management at Medefy Health from 2021 to 2022. Her responsibilities included overseeing the onboarding process for new clients, ensuring a smooth transition and integration into the company's services.
Previous Experience in Client Success
Before joining Medefy Health, Christy Mahnken worked at TokenEx as a Client Success Manager from 2020 to 2021. In this capacity, she focused on enhancing client relationships and ensuring customer satisfaction. She also served as an Implementation Manager at TokenEx from 2020 to 2021, where she managed the implementation of client solutions. Her experience in client success roles has equipped her with the skills to identify upsell and cross-sell opportunities, contributing to revenue growth.
Background in Project Management
Christy Mahnken has a solid background in project management, having worked as a Client Account Specialist at Universal Field Services from 2014 to 2020. In this role, she managed client accounts and coordinated project activities to meet client needs. Additionally, she worked at Nichols Brothers, Inc. as a Petroleum Landman from 2011 to 2014, where she was involved in acquisition and divestiture projects. Her early career also included internships that provided her with diverse experiences in media and event management.
Education and Expertise
Christy Mahnken earned her Bachelor's degree in Public Relations from the University of Oklahoma, where she studied from 2006 to 2010. This educational background has provided her with strong communication skills and an understanding of stakeholder engagement. Her expertise in customer success and project management is complemented by her ability to implement feedback mechanisms and conduct regular account reviews, which have led to consistently high customer satisfaction scores.