Amanda Dreyer
About Amanda Dreyer
Amanda Dreyer is a Customer Experience Digital Engagement Manager at MNTN, where she focuses on enhancing user experience and reducing churn rates for small business advertisers. She has a background in customer success and account management, with previous roles at Datadog and Oracle.
Current Role at MNTN
Amanda Dreyer serves as the Customer Experience Digital Engagement Manager at MNTN, a position she has held since 2023. In this role, she focuses on enhancing the user journey by utilizing various tools such as Salesforce, Gong, Asana, Hotjar, and Intercom. Dreyer collaborates with cross-functional teams to improve the advertising platform and overall user experience. Her initiatives are specifically aimed at reducing churn rates for small business advertisers on the MNTN platform.
Previous Experience at Datadog
Prior to her current role, Amanda Dreyer worked at Datadog as a Customer Success Manager from 2022 to 2023. During her time in Boston, Massachusetts, she was responsible for ensuring customer satisfaction and success, contributing to the overall growth and retention of clients.
Career at Oracle
Amanda Dreyer has extensive experience at Oracle, where she held multiple positions. She worked as a Senior Enterprise Account Manager focusing on Customer Experience Applications from 2019 to 2022. Additionally, she served as an Enterprise Cloud Platform Account Manager for five months in 2019 and as a Business Development Representative for Cloud Technology from 2018 to 2019. These roles were based in the Greater Boston Area and involved managing client relationships and driving business growth.
Educational Background
Amanda Dreyer studied at Penn State University, where she earned a Minor in Digital Media Trends and Analytics. She also studied Business/Corporate Communications with a focus on Marketing. This educational background provides her with a strong foundation in both digital media and communication strategies.
Internship Experience
Before her career in technology, Amanda Dreyer interned at Janney Montgomery Scott LLC as a Marketing and Corporate Communications Intern from 2017 to 2018. This role in Philadelphia, PA, allowed her to gain practical experience in marketing and corporate communications, further enhancing her skill set in customer engagement.