Brittany Haskins
About Brittany Haskins
Brittany Haskins serves as the Director of Customer Success at MNTN, a position she has held since 2021 in Los Angeles, California. She has extensive experience in customer success roles, having previously worked at Sizmek and Glowpoint, Inc.
Work at MNTN
Brittany Haskins has been serving as the Director of Customer Success at MNTN since 2021. In this role, she oversees customer engagement and satisfaction strategies, ensuring that clients receive optimal support and value from MNTN's services. Prior to her current position, she held several roles within the company, including Senior Customer Success Manager from 2019 to 2021 and Lead Customer Success Manager for 8 months in 2021. Her experience at MNTN has contributed to her expertise in customer relations and service management.
Previous Experience in Customer Success
Before joining MNTN, Brittany Haskins worked at Sizmek as a Client Services Coordinator from 2016 to 2017. She also held the position of Engagement Lead at Sizmek for 3 months in 2018. Her earlier experience includes working as a Customer Success Manager at Glowpoint, Inc. from 2013 to 2014 and as a Producer from 2014 to 2016. These roles have equipped her with a solid foundation in customer service and account management.
Education and Expertise
Brittany Haskins earned her Bachelor of Arts (B.A.) in Political Science from the University of Colorado at Boulder, where she studied from 2008 to 2012. This educational background has provided her with analytical skills and a comprehensive understanding of organizational dynamics, which she applies in her customer success roles.
Career Timeline
Brittany Haskins has a diverse career trajectory in customer success and client services. She began her professional journey at Glowpoint, Inc. in 2013, followed by various roles at Sizmek from 2016 to 2018. In 2019, she joined MNTN, where she progressed through multiple positions, ultimately becoming the Director of Customer Success in 2021. Her career spans over a decade, showcasing her commitment to customer engagement and service excellence.