Emy Husmoe
About Emy Husmoe
Emy Husmoe is a professional in Customer Success Operations with over 13 years of experience in the healthcare industry, specializing in operational scaling for technology companies. She has held various roles at organizations such as PatientPop Inc., Keap, and MNTN, focusing on enhancing profitability and optimizing service performance.
Current Role at MNTN
Emy Husmoe currently holds the position of Customer Success Operations at MNTN, where she has been employed since 2023. In this role, she is responsible for enhancing customer satisfaction and operational efficiency. Her focus includes developing strategies that improve customer engagement and retention, aligning with MNTN's goals in the technology sector.
Previous Experience at PatientPop Inc.
Emy Husmoe has extensive experience at PatientPop Inc., where she worked in various roles from 2016 to 2018. Initially, she served as a Customer Success Manager for 9 months, followed by a role as SEO Performance Operations Analyst for 1 year. She also held the position of Manager, Customer Performance for 3 months in 2018. Her contributions focused on enhancing customer performance and optimizing service delivery.
Experience at Keap and Two Front
Emy worked at Keap as the Head of Business System Administration from 2021 to 2022 for 9 months. In this capacity, she managed business systems to support operational efficiency. Additionally, she served as Head of Partner Success and Growth Operations at Two Front for 7 months in 2022, where she focused on partner relationships and growth strategies.
Background in Healthcare and Education
Emy Husmoe has over 13 years of experience in the healthcare industry, with a focus on scaling operations infrastructures for technology companies over the last 7 years. She studied Women's Studies at the University of Wisconsin-Madison, where she earned a Bachelor of Social Work. Additionally, she studied abroad at the University of Cape Town, further broadening her educational background.
Roles at UCLA Rape Treatment Center
Emy held multiple positions at the UCLA Rape Treatment Center from 2009 to 2014. She served as an Administrative Assistant for 2 years, followed by roles as a Community Health Program Representative and Management Services Officer. Her work involved supporting community health initiatives and managing administrative functions.