Olivia (Lucchese) Sesma
About Olivia (Lucchese) Sesma
Olivia (Lucchese) Sesma is a Customer Onboarding Manager at MNTN, where she has developed a customer onboarding program that prioritizes client satisfaction. She has a diverse background in client success and recruitment, having worked in various roles across multiple organizations.
Current Role at MNTN
Olivia Sesma serves as the Customer Onboarding Manager at MNTN, a position she has held since 2023. In this role, she focuses on driving net-new revenue through effective client onboarding strategies. Olivia has developed a customer onboarding program that prioritizes client satisfaction and platform adoption. Her efforts aim to equip clients with the foundational knowledge necessary for successful campaign launches on the MNTN platform.
Previous Experience at Tack Advisors
Before joining MNTN, Olivia worked at Tack Advisors as a Recruiter and Client Success professional from 2021 to 2022. During her one-year tenure, she operated remotely, contributing to the recruitment process and ensuring client satisfaction.
Background in Administrative Support
Olivia's career began with her role as an Administrative Assistant at Sonoma State University, where she worked from 2014 to 2016. This two-year position provided her with foundational skills in administrative support and organizational operations.
Experience in Client Success and Operations
Olivia has held various roles in client success and operations. She worked as a Client Success Manager at Lucchese Financial Services from 2016 to 2018, and later as a Recruiter and Operations professional at iVision from 2022 to 2023. Additionally, she served as an Event Coordinator and Member Engagement specialist at United Contractors from 2018 to 2020, enhancing her expertise in client relations and operational efficiency.
Education in Communications and Media Studies
Olivia earned her Bachelor's Degree in Communications and Media Studies from Sonoma State University. This educational background has equipped her with essential skills in communication, which she applies in her professional roles.