Rachel Siegel
About Rachel Siegel
Rachel Siegel serves as the Vice President of Platform Experience and Customer Support at MNTN, a position she has held since 2022. She has extensive experience within the company, having worked in various roles including Senior Director of Platform Experience and Director of Project Management.
Current Role at MNTN
Rachel Siegel currently serves as the Vice President of Platform Experience and Customer Support at MNTN. She has held this position since 2022. In her role, she focuses on enhancing the user experience across MNTN's platforms while ensuring effective customer support operations. Her leadership is integral to the company's commitment to providing a seamless experience for its users.
Previous Positions at MNTN
Rachel Siegel has held multiple roles at MNTN prior to her current position. She worked as the Senior Director of Platform Experience from 2020 to 2022, and as the Senior Director of Revenue Operations from 2019 to 2020. Additionally, she served as the Director of Project Management from 2015 to 2017 and as the Director of Ad Operations for a brief period in 2017. Her extensive experience at MNTN spans various aspects of operations and project management.
Educational Background
Rachel Siegel studied at the University of California, Santa Cruz, where she earned a Bachelor of Arts (B.A.) in Psychology from 2008 to 2012. She also attended John Cabot University in 2011 for 11 months. Her educational background provides a foundation for her work in customer support and platform experience.
Career Timeline
Rachel Siegel's career at MNTN began in 2013 when she took on the role of Project Manager, a position she held until 2015. She then progressed to Director of Project Management until 2017, followed by a short tenure as Director of Ad Operations. From 2019 to 2020, she served as Senior Director of Revenue Operations, and from 2020 to 2022, she was the Senior Director of Platform Experience. She has been in her current role since 2022.