MoEngage
MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights to create omnichannel experiences for consumer brands.
Services
MoEngage is an insights-led customer engagement platform that empowers marketers and product owners with AI-driven insights. The company offers customer insights and analytics, omnichannel communication, customer journey orchestration, AI-powered campaign optimization, website personalization, and real-time transactional alerts. MoEngage supports various communication channels including mobile push notifications, email campaigns, SMS automation, in-app messaging, digital advertising, WhatsApp native, content cards, web push notifications, on-site messaging, and connectors.
Products
MoEngage's platform includes features designed to enhance customer engagement and optimize interactions. Notable offerings include AMP emails, click tracking for SMS, geo-fencing for push notifications, and HTML in-app messages. The platform is enterprise-ready, scalable, and secure, ensuring high levels of data privacy. MoEngage also operates an app marketplace for easy integration with commonly used applications.
Industries Served
MoEngage serves multiple industries including financial services, retail & e-commerce, media & entertainment, travel & hospitality, telecom, and ed tech. The platform provides solutions for various stages of the customer lifecycle, such as onboarding, retention, reactivation, and monetization, enabling businesses in these sectors to build relevant and personalized customer experiences.
Global Presence
MoEngage has a substantial global presence with offices located in nine different countries. The platform processes over 1 trillion data points per month and sends more than 3.2 billion messages daily. MoEngage engages over 1.2 billion monthly active users, demonstrating its widespread reach and influence in the customer engagement industry.
Funding and Recognition
MoEngage has attracted significant investment, raising $77 million in Series E funding led by Goldman Sachs Asset Management and B Capital. The company has been recognized in various industry reports, including The Forrester Wave and IDC MarketScape, underscoring its position as a key player in the customer engagement platform market.