Francisco Herrera
About Francisco Herrera
Francisco Herrera is an IT Project Manager at Msights, specializing in SCRUM and PMI methodologies. He has over a decade of experience in project management and data operations, having worked at the company since 2013 and previously in various roles within the organization.
Work at MSIGHTS
Francisco Herrera has been employed at MSIGHTS since 2013, serving as an IT Project Manager. In this role, he utilizes SCRUM and PMI methodologies to manage various IT projects. His responsibilities include overseeing project execution, engaging in data analysis, and ensuring efficient data operations. Prior to his current position, he worked as a Reporting Administrator from 2012 to 2013 and as a Reporting and Database Intern in 2012. His tenure at MSIGHTS spans over 11 years, during which he has contributed to the company's data management and reporting processes.
Education and Expertise
Francisco Herrera studied at Tecnológico De Monterrey, where he earned a Bachelor of Applied Science in Business Informatics from 2007 to 2012. His educational background provides a strong foundation in both business and technology, equipping him with the skills necessary for effective project management. He specializes in SCRUM and PMI methodologies, which are essential for managing IT projects and ensuring successful outcomes.
Background
Before joining MSIGHTS, Francisco Herrera worked at Continental Airlines as a Customer Service Representative from 2008 to 2012. This role involved direct interaction with customers, enhancing his communication and problem-solving skills. His early career also included an internship at MSIGHTS, where he gained experience in reporting and database management. His diverse background in customer service and IT positions him well for his current role in project management.
Responsibilities and Skills
In his role as IT Project Manager at MSIGHTS, Francisco Herrera is involved in process mapping, analysis, standardization, and optimization. He engages in data analysis and data operations, which complement his primary project management duties. His expertise in reporting administration further supports his contributions to the organization, ensuring that data is effectively managed and utilized.