Mauricio Juárez Garza
About Mauricio Juárez Garza
Mauricio Juárez Garza is a Customer Success Manager for North and Latin America at MSIGHTS, where he has worked since 2022. He has a background in marketing project management and data analysis, having previously managed campaigns for clients like SAP and AARP.
Current Role as Customer Success Manager
Mauricio Juárez Garza currently serves as the Customer Success Manager for North and Latin America at MSIGHTS. He has held this position since 2022, working from Monterrey, Nuevo León, México. In this role, he focuses on enhancing customer success through data analysis and management. He is responsible for media planning and reporting for marketing campaigns across both regions, ensuring effective communication with client stakeholders and marketing agencies to align project goals.
Previous Experience at MSIGHTS
Mauricio previously worked at MSIGHTS as a Customer Success Associate from 2020 to 2021. During his time in this role, he contributed to the management of marketing campaigns for high-profile clients, gaining valuable experience in customer relations and project management. His work laid the foundation for his current responsibilities in customer success management.
Experience at Financiera Cuallix
Before joining MSIGHTS, Mauricio worked as a Marketing Project Manager at Financiera Cuallix from 2019 to 2020. In this position, he managed marketing campaigns, further developing his skills in project management and client engagement. His experience at Financiera Cuallix contributed to his expertise in handling high-profile clients.
Educational Background
Mauricio studied at Tecnológico de Monterrey, where he earned a Bachelor of Science in Industrial Design from 2014 to 2019. He also attended VALIA, obtaining a Business Ethics Diploma from 2015 to 2017. Additionally, he studied Industrial Management at Jönköping University in 2018. His educational background provides a strong foundation for his roles in marketing and customer success.
Skills in Data Analysis and Management
Mauricio has a strong focus on data analysis and management, which is integral to his role as Customer Success Manager. He specializes in the curation and implementation of data from marketing campaigns, aiming to enhance customer success. His analytical skills enable him to effectively manage and report on marketing initiatives, ensuring alignment with client objectives.