Jonathan Every
About Jonathan Every
Jonathan Every serves as the Lead Support Engineer at MVPindex, bringing extensive experience in technical support and client success from previous roles at Khoros, Mitratech, and the United States Marine Corps.
Current Role at MVPindex
Jonathan Every serves as the Lead Support Engineer at MVPindex, a position he has held since 2020. His role involves overseeing support operations and ensuring client satisfaction. He is based in the Austin, Texas Area, where he applies his extensive technical knowledge to assist clients effectively.
Previous Experience at Khoros
Jonathan Every has a significant history with Khoros, where he worked in various capacities. He started as a Customer Support Analyst in 2017 for six months. He then transitioned to a Technical Support Coordinator role from 2017 to 2019 for two years. In 2019, he briefly served as a Senior Technical Support Engineer for seven months and as a Technical Account Manager for three months.
Background in Technical Support
Before his tenure at MVPindex, Jonathan Every worked at Mitratech in multiple roles, including Tier 1 Tech Support Engineer from 2013 to 2015, Tier 2 Tech Support Engineer from 2015 to 2016, and Client Success and Support Engineer from 2016 to 2017. His experience at Telenetwork as a Level 2 Technical Support Representative from 2010 to 2013 further solidified his expertise in technical support.
Military Service as Helicopter Mechanic
Jonathan Every served in the United States Marine Corps from 2001 to 2006 as an H46E Helicopter mechanic. This experience provided him with a strong foundation in technical skills and problem-solving in high-pressure environments.
Education and Technical Training
Jonathan Every studied at North Central Texas College, where he earned an Associate of Applied Science in Network Technology from 2007 to 2009. He completed his secondary education at Azle High School, which laid the groundwork for his technical career.