Mytheresa
Mytheresa is a luxury fashion and lifestyle retailer offering products for women, men, and children from over 200 international brands, with fast delivery to over 130 countries and exceptional customer service.
Company Overview
Mytheresa is a leading global luxury fashion e-commerce company offering a wide range of products for women, men, and children. Launching its online platform in 2006, the company has expanded its offerings and features a curated selection of over 200 international luxury brands. Mytheresa's long heritage in fashion began over 30 years ago with a local boutique in Munich.
Products and Offerings
Mytheresa offers an extensive range of luxury fashion and lifestyle products. The company provides daily new arrivals from top fashion brands and features exclusive designer collaborations and capsule collections. In 2022, Mytheresa expanded to include home décor and lifestyle products under the 'Life' category, offering luxury home products such as furniture, lighting, and textiles. The company also has a specialized 'Vacation Shop' for travel and summer wear.
Customer Service and Delivery
Mytheresa is committed to delivering exceptional customer service, available 24/7 in 13 different languages. The company offers fast delivery to over 130 countries, with free returns and exchanges within 30 days. Mytheresa provides a variety of payment options, including credit cards, PayPal, and instant bank transfers, and also offers a gift card option deliverable by email or post.
Sustainability Initiatives
Mytheresa is dedicated to supporting climate action by financing projects that correspond to their calculated CO2e emissions. The company uses eco-friendly packaging made from recycled materials, reflecting their commitment to environmental sustainability.
Financial Performance
In the fiscal year 2022, Mytheresa reported a Gross Merchandise Value (GMV) of €747.3 million, marking a 21.3% increase from the previous year. This strong financial performance underscores Mytheresa’s continued growth and its leading position in the luxury fashion e-commerce market.