NAVIGATE
NAVIGATE, headquartered in Wayne, PA, specializes in management consulting, focusing on customer and brand, organization and talent, and digital and technology enablement for large and complex companies.
Headquarters and Office Locations
NAVIGATE is headquartered at 955 Chesterbrook Boulevard, Suite 100, Wayne, PA 19087. In addition to its headquarters, the company has offices in Philadelphia, PA; Manhattan, NY; and Chicago, IL. These locations enable NAVIGATE to expand its reach and provide management consulting services to a broader range of clients.
Management Consulting Services
NAVIGATE offers a variety of management consulting services aimed at helping large and complex companies address their most pressing problems. The company specializes in areas including Customer and Brand, Organization and Talent, and Digital and Technology Enablement. Services are designed to improve customer experience programs, employee outcomes, and supply chain optimization. NAVIGATE focuses on aligning business models, structures, and operating models with business priorities.
Customer Experience Services
NAVIGATE provides a comprehensive range of services aimed at enhancing customer experience. These include customer experience design, customer insights, customer engagement, and customer-centric operating model transformation. The company's approach emphasizes empathy and creativity, ensuring that solutions not only meet client needs but also foster positive customer interactions.
Digital and Technology Enablement
NAVIGATE guides companies through transformative changes, such as digital transformations and post-merger plans. The company uses a design-thinking approach to ensure that technology solutions align with business needs. NAVIGATE also supports technology implementation and promotes strong project and change management practices. They develop protocols for measuring outcomes against the original business case, continually improving solutions as the business evolves.
Community Engagement and Volunteer Work
NAVIGATE believes in giving back to the community and actively participates in volunteer work and fundraising activities. Partnering with Compass, the company provides strategic guidance to non-profits. This approach not only supports local communities but also reflects NAVIGATE's emphasis on empathy as a core value in solving business problems.