NLX
NLX is a New York-based company that offers a no-code conversational AI platform called Conversations by NLX, which supports deployment across chat, voice, and multimodal technology.
Services
NLX offers a comprehensive no-code platform for building, managing, and analyzing automated conversations across multiple channels. Their services include support for deploying bots across chat, voice, and their patented multimodal technology. NLX also features enterprise-class analytics with custom dashboards and alerts to help businesses monitor performance and make data-driven decisions. They are committed to security and compliance, boasting certifications such as SOC 2 Type II, GDPR, and HIPAA, with built-in PII/PHI masking and end-to-end encryption.
Products
NLX's flagship product, Conversations by NLX, is a conversational AI platform designed to integrate seamlessly with large language models such as Google Gemini, Amazon Titan, and Claude 3. The platform features NLX Boost™, a tool that enhances intent detection accuracy, ensuring high performance. It supports over 90 languages and locales, making it a versatile solution for global enterprises. The emphasis is on no-code functionalities, enabling businesses to quickly build and manage automated conversations.
Funding and Financials
NLX has successfully raised $15 million in Series A funding. This capital injection is intended to accelerate the adoption of their conversational AI platform among enterprises. This funding will be utilized to enhance their product offerings, expand their market reach, and support further integrations with leading large language models and AI frameworks.
Technology Integrations
NLX supports integration with major large language models (LLMs) including Google Gemini, Amazon Titan, and Claude 3. These integrations allow the NLX platform to utilize state-of-the-art conversational AI capabilities, providing robust and sophisticated solutions for automated interaction. Additionally, NLX leverages its own multi-modal technology and offers support for over 90 languages and locales, ensuring flexibility and adaptability for various business needs.
Compliance and Security
NLX prioritizes security and compliance, as evidenced by its SOC 2 Type II, GDPR, and HIPAA certifications. The platform incorporates PII/PHI masking and end-to-end encryption to ensure the protection of sensitive data. These features are crucial for enterprises that handle confidential and regulated information, providing peace of mind and meeting rigorous industry standards.