Brooke Shaffer
About Brooke Shaffer
Brooke Shaffer is a Store Manager at The North Face in Chicago, Illinois, where she has worked since 2012. She has extensive retail experience, having previously managed stores at American Eagle Outfitters, Sephora, and served as a Server Trainer at Cheddar's Casual Cafe.
Work at The North Face
Brooke Shaffer has served as the Store Manager at The North Face in Chicago, Illinois, since 2012. Over her 12-year tenure, she has overseen store operations, managed staff, and contributed to achieving sales targets. Her role involves ensuring customer satisfaction and maintaining the brand's reputation in the competitive outdoor apparel market.
Previous Experience in Retail Management
Before joining The North Face, Brooke Shaffer held the position of Store Manager at Sephora from 2006 to 2012. In this role, she managed store operations and staff, focusing on enhancing customer experiences. Prior to Sephora, she worked as a Store Manager at American Eagle Outfitters from 2001 to 2006, where she gained significant experience in retail management.
Early Career in Hospitality
Brooke Shaffer began her career in the hospitality industry, working as a Server Trainer at Cheddar's Casual Cafe from 1996 to 2001 in Forsyth, Illinois. This role involved training new staff and ensuring high service standards, which provided her with foundational skills in team management and customer service.
Education and Training
Brooke Shaffer studied at Richland Community College. Her education has contributed to her knowledge and skills in retail management and customer service, supporting her career progression in various managerial roles across different industries.