Colin Brodhead
About Colin Brodhead
Colin Brodhead serves as the National Accounts Supervisor at The North Face, where he manages national sales accounts and coordinates shipments to retailers across Canada. He has over 20 years of experience in the outdoor industry, having previously worked in warranty services and coaching.
Work at The North Face
Colin Brodhead has been serving as the National Accounts Supervisor at The North Face since 2004. In this role, he manages national sales accounts and oversees operations across 200-250 retail locations in Canada. His responsibilities include coordinating shipments to retailers and distributors, ensuring accuracy and timeliness. He also resolves client billing and credit return issues, providing consultative sales services to clients, buyers, and purchase analysts. Brodhead maintains a strong understanding of industry trends and best practices, which supports the launch and maintenance of products in the marketplace.
Previous Experience
Before joining The North Face, Colin Brodhead worked at Outdoor Gear Canada - Ogc as a Warranty After-sales Service Representative from 2002 to 2004. His role involved managing warranty claims and ensuring customer satisfaction. Additionally, he served as a Coach for Right To Play in 2002 for eight months in Toronto, Ontario, Canada. This experience contributed to his skills in client interaction and service management.
Education and Expertise
Colin Brodhead studied Political Science at Concordia University, where he earned a Bachelor of Arts degree from 1996 to 1999. He also attended Dawson College prior to his university studies. His educational background provides a foundation for his analytical skills and understanding of market dynamics, which are essential in his current role at The North Face.