Fiad Ali
About Fiad Ali
Fiad Ali is a Sales Assistant at The North Face with over 20 years of experience in system administration and project management. He has a strong background in customer service and technical support, having worked in various roles including Information Technology Specialist at the FDA and Computer Specialist at the SSA.
Current Role at The North Face
Fiad Ali has been employed as a Sales Assistant at The North Face since 2017. This role is based in Annapolis Mall, Maryland. In this position, he engages with customers, providing assistance and support to enhance their shopping experience. His responsibilities include managing sales transactions and maintaining product displays.
Experience at FDA
Fiad Ali has a significant tenure at the FDA, where he worked as an Information Technology Specialist in Computer Support. His first period of employment spanned from 2001 to 2014, totaling 13 years. He returned to the FDA in 2014 and has continued in this role for 10 years. His work involves providing technical support and managing IT systems.
Background in System Administration
Fiad Ali possesses over 20 years of experience in system administration and project management. His background includes various roles that have equipped him with skills in technical support and customer service. This extensive experience has prepared him for future opportunities in project management.
Educational Qualifications
Fiad Ali studied at the University of Maryland Global Campus, where he earned a Bachelor of Science degree in Computer and Information Science. This educational background has provided him with a solid foundation in technology and information systems.
Previous Employment at Nordstrom
Fiad Ali worked at Nordstrom as a Seasonal Processor for a brief period in 2016 and 2017. His role involved processing customer orders and managing reserve stock in Upper Marlboro, Maryland. This experience contributed to his customer service skills.