Forrest Hersom
About Forrest Hersom
Forrest Hersom is a Sr. Creative Coordinator in Marketing Operations for The North Face, with a diverse background in customer success and project management. He has held various roles in the outdoor retail industry and has international experience, including remote work for a company in Barcelona, Spain.
Current Role at The North Face
Forrest Hersom serves as the Sr. Creative Coordinator for Marketing Operations (Americas) at The North Face, a VF Company. He has held this position since 2023, working from Denver, Colorado. In this role, he is responsible for overseeing creative projects and coordinating marketing operations across the Americas, leveraging his extensive background in customer success and project management.
Previous Experience in Customer Success Management
Prior to his current role, Forrest worked as an Enterprise Customer Success Manager at Seso Inc. for five months in 2023. He also held a similar position at Typeform from 2021 to 2022 while working remotely from Barcelona, Spain. His experience in customer success management has equipped him with skills in client relations and project oversight.
Background in Outdoor Retail
Forrest has a significant background in the outdoor retail industry. He worked as a Sales Specialist at REI from 2015 to 2017 and as a Sales Associate at Billabong Group in Australia from 2013 to 2014. This experience aligns with his current role at The North Face and reflects his long-standing interest in outdoor and adventure brands.
Education and Qualifications
Forrest studied at Arapahoe Community College, where he earned an Associate of Arts degree in General Studies from 2011 to 2013. He also attended the University of Colorado Boulder, achieving a Bachelor's degree in Film Studies in 2016. Additionally, he completed his high school education at Mountain Vista High School, graduating in 2011.
Technical Project Management Experience
Forrest has experience in technical project management, having worked at Gloo as a Technical Project Manager and Scrum Master from 2020 to 2021. His role involved managing complex projects and utilizing agile methodologies, further enhancing his versatile skill set in both marketing strategy and project management.