Jacob K.A. Hillis
About Jacob K.A. Hillis
Jacob K.A. Hillis serves as an Assistant Manager at The North Face in Rochester, New York, bringing a diverse retail background and a focus on talent development and team engagement.
Current Role at The North Face
Jacob K.A. Hillis serves as an Assistant Manager at The North Face, a VF Company, in Rochester, New York. He has held this position since 2020, contributing to the company's operational success and team development. His management approach focuses on connecting, engaging, and inspiring team members, fostering a positive work environment. Hillis emphasizes the importance of bridging operational processes with a strong people culture, which aligns with The North Face's commitment to quality and customer service.
Previous Experience in Retail Management
Hillis has extensive experience in retail management, having worked in various roles across notable brands. He was a Sales Supervisor and Assistant Store Manager for People Development at Michael Kors from 2018 to 2020. Prior to that, he served as a Sales Lead at Calvin Klein for nine months in 2014. His career also includes a three-year tenure as Retail Store Manager at adidas from 2014 to 2017, where he developed skills in team leadership and operational efficiency.
Educational Background
Jacob K.A. Hillis studied at Saint John Fisher College and also attended Finger Lakes Community College, where he earned an Associate of Arts (AA) degree in Liberal Arts and Sciences, General Studies, and Humanities from 2012 to 2013. His educational background has provided him with a solid foundation in critical thinking and communication, which he applies in his management roles.
Advocacy for Talent Development
Hillis advocates for investing in and developing talent within his teams. He believes that fostering a true people culture can lead to positive change and innovation. His management philosophy encourages team members to challenge themselves and become creators, which enhances overall team performance and engagement.
Early Career in Retail
Hillis began his retail career as a Sales Associate and Model at Abercrombie & Fitch from 2010 to 2011. He then worked as a Lead Sale at ALDO Group for one year in 2011-2012 in Waterloo, NY. These early experiences laid the groundwork for his future roles in retail management, allowing him to develop essential skills in sales and customer service.