John Kester
About John Kester
John Kester serves as the Communications & Customer Experience Manager at The North Face, a VF Company, where he has worked since 2022. He has extensive retail management experience, having held various positions at companies such as Under Armour and Aeropostale over the past two decades.
Current Role at The North Face
John Kester serves as the Communications & Customer Experience Manager at The North Face, a VF Company, since 2022. He is based in Denver, Colorado. In this role, he focuses on enhancing customer interactions and communication strategies to improve overall customer experience.
Previous Experience at The North Face
Prior to his current position, John worked at The North Face as a Multi-Level Flagship Store Manager from 2021 to 2022 in Chicago, Illinois. He also held the position of Store Manager from 2018 to 2021 at Westfield Old Orchard in Skokie, Illinois. His experience at The North Face has contributed to his expertise in retail management and customer service.
Experience at Under Armour
John Kester held several positions at Under Armour, including General Manager of the Factory House from 2017 to 2018 in Pleasant Prairie, Wisconsin, and Visual Coordinator from 2015 to 2017 in Baltimore, Maryland. Additionally, he served as Store Manager at the Factory House from 2014 to 2015 in Rosemont, Illinois. His roles at Under Armour provided him with a strong foundation in retail operations and visual merchandising.
Career at Aeropostale
John's career in retail began at Aeropostale, where he held various positions over several years. He served as Assistant Manager, Sr. Assistant Manager, Co-Store Manager, and Store Manager at different locations, including Lighthouse Place Premium Outlets and Water Tower Place. His tenure at Aeropostale spanned from 2005 to 2014, allowing him to develop significant management skills and customer service expertise.
Education Background
John Kester studied at Purdue University Northwest from 2004 to 2006, focusing on Liberal Arts and Sciences/Liberal Studies. He also completed his high school education at Michigan City High School from 2000 to 2004. His educational background supports his professional development in communication and management.