Na Zhang
About Na Zhang
Na Zhang is a Supervisor at The North Face with a diverse background in retail management and branding, having previously held positions at several notable companies including Fendi and Michael Kors. With expertise in policy analysis, profit and loss management, and space planning, Zhang has effectively managed store teams and improved operational strategies throughout their career.
Current Role at The North Face
Na Zhang has been serving as a Supervisor at The North Face, a VF Company, since 2019. In this role, she oversees operations at the flagship store located on Grafton Street in Dublin. Her responsibilities include managing store teams, ensuring compliance with company policies, and enhancing the overall customer experience. Zhang's leadership is crucial during peak trading times, where she manages a team of over 20 staff members.
Previous Experience in Retail Management
Na Zhang has a diverse background in retail management, having held several key positions in various companies. She worked as a Branding Manager at Fendi for one year from 2017 to 2018 and as a Deputy Store Manager at JACK & JONES for ten months in 2018-2019. Prior to that, she served as a Sales Specialist Manager at Michael Kors from 2014 to 2017 and as a Team Lead Supervisor at MANGO from 2006 to 2007. Her extensive experience in retail has equipped her with valuable skills in team management and customer service.
Educational Background in Marketing
Na Zhang studied Marketing and Business Management at Dublin Business School from 2003 to 2004. She also attended Fushun College in China, where she focused on Marketing from 1999 to 2001. This educational background has provided her with a solid foundation in marketing principles and business strategies, which she applies in her current role and previous positions.
Expertise in Retail Operations
Na Zhang possesses a strong background in policy analysis, which involves evaluating and developing strategies to improve store operations and compliance. She has a comprehensive understanding of profit and loss management, allowing her to analyze financial statements to enhance store profitability. Additionally, Zhang has expertise in space planning and sales forecasting, skills that are essential for optimizing retail environments and making informed business decisions.
Long-Term Commitment to Retail
Na Zhang has demonstrated a long-term commitment to the retail industry, with over a decade of experience in various roles. Her career began as a Sales Floor Team Member at Men's Fashion Accessories from 2009 to 2013, where she developed foundational skills in sales and customer service. This extensive experience across multiple retail brands highlights her dedication to the field and her ability to adapt to different retail environments.