Shahid Ibrahim
About Shahid Ibrahim
Shahid Ibrahim is a Store Manager at The North Face in Birmingham, England, with extensive experience in retail management and employee relations. He has a background in management and marketing from Birmingham City University and previously held positions at Foot Locker and Boots UK.
Current Role at The North Face
Shahid Ibrahim has served as Store Manager at The North Face, a VF Company, since 2015. In this role, he has supported district management with succession planning for stores in the local market. He has implemented innovative retail processes that have enhanced customer service and operational efficiency. His responsibilities also include managing COVID-19 related processes, ensuring adherence to furlough procedures and conducting risk assessments.
Previous Experience at Foot Locker
Before his current position, Shahid Ibrahim worked as Assistant Manager at Foot Locker from 2008 to 2013 in Birmingham, England. During his five years there, he gained valuable retail experience that contributed to his professional development. His role involved supporting store operations and enhancing customer engagement.
Experience at Boots UK
Shahid Ibrahim also worked as Assistant Store Manager Operations at Boots UK from 2013 to 2015 in Wolverhampton, England. His two years in this position allowed him to develop skills in store management and operations, further preparing him for his future roles in retail management.
Education in Management and Marketing
Shahid Ibrahim studied at Birmingham City University from 2007 to 2010, where he earned a Bachelor of Arts degree in Management and Marketing (Joint Hons). This educational background provided him with foundational knowledge in business management and marketing strategies, which he applies in his current role.
Training and Employee Relations Management
In his current role, Shahid Ibrahim has delivered training sessions and presentations to team members and other managers. He has piloted new tools and processes to improve store operations. Additionally, he has managed employee relations issues, including conducting investigations and issuing disciplinary outcome letters, ensuring a fair and compliant workplace.