Sylvia Ho
About Sylvia Ho
Sylvia Ho is a Retail Salesperson at The North Face in Gold Coast, Queensland, Australia, with experience in the retail and hotel industries. She is fluent in English, Cantonese, and Mandarin, which aids her in serving a diverse clientele.
Work at The North Face
Currently, Sylvia Ho serves as a Retail Salesperson at The North Face, a VF Company, in Gold Coast, Queensland, Australia. She has held this position since 2019, accumulating five years of experience in retail sales. In her role, she engages with customers, providing product information and assistance, which enhances the overall shopping experience. Her background in retail and hospitality allows her to effectively address diverse customer needs.
Previous Experience at Hollister Co.
Sylvia Ho has previous experience working at Hollister Co. in Hong Kong. She started as a Stock Associate from 2017 to 2018 for four months, where she managed inventory and ensured product availability. Following this role, she transitioned to a Brand Representative position from 2018 to 2019 for three months, where she focused on promoting the brand and engaging with customers. These roles contributed to her foundational skills in retail operations.
Education and Expertise
Sylvia Ho studied at Griffith University, where she earned a Bachelor of International Tourism and Hotel Management from 2018 to 2020. Her education provided her with a solid understanding of hospitality administration and management. This academic background complements her retail experience, equipping her with knowledge applicable to customer service and operational management in retail settings.
Language Proficiency
Sylvia Ho is fluent in three languages: English, Cantonese, and Mandarin. This proficiency enhances her ability to communicate effectively with a diverse customer base, allowing her to cater to various customer needs and preferences. Her language skills contribute to a more inclusive shopping environment and facilitate better customer interactions.
Skills and Attributes
Sylvia Ho is recognized for her fast-learning ability and hard-working attitude. These attributes have played a significant role in her career progression within the retail sector. She also demonstrates strong management skills and basic administrative capabilities, which contribute to efficient store operations and enhance her effectiveness as a Retail Salesperson.