Nucleus
Nucleus, formerly known as Treasury, is a fintech company based in Los Angeles, CA, specializing in virtual receptionist services and AI-driven customer engagement solutions for businesses.
Services
Nucleus provides a virtual receptionist service designed to answer frequently asked questions and handle call bookings directly into scheduling software. The service packages also include text engagement and the provision of a dedicated local business number. One of the key features of Nucleus's service is that it never lets a call go to voicemail, capturing leads in real-time and converting missed calls into booked jobs. The company offers a seamless onboarding process that can be set up within one day.
Pricing Plans
Nucleus offers tiered pricing plans that scale with the business's needs. The Starter plan costs $198 per month, the Growth plan is $298 per month, and the Large plan is $398 per month. The Large plan includes additional features such as unlimited call answering, custom integrations, technician matching, and route optimization, along with waived setup fees.
Virtual Receptionist Features
Nucleus’s virtual receptionist service includes various features that enhance business operations. Businesses receive a local phone number for handling inquiries and bookings. The system supports seamless CRM integration, call-forwarding setups as part of onboarding, and custom integrations. Features of the service also include saving customer service representative resources, growing the brand through boosted reviews and personalized outbound texts, and never missing a call.
Backed by Silicon Valley Investors
Nucleus has garnered support from leading Silicon Valley investors. This backing highlights the company's strong market potential and credibility in the fintech sector. Participation in Y Combinator's Winter 2023 batch has further strengthened Nucleus's standing in the industry.
Referral Program
Nucleus offers a referral program providing a 20% commission for each referred paying customer. This incentive encourages customers to refer Nucleus’s services to other businesses, thereby expanding its client base through word-of-mouth marketing.