Octopus Energy
Octopus Energy is a leading European investor in renewable generation, offering a variety of smart tariffs for different energy needs, including electric vehicles, solar power, and heat pumps. The company is recognized for its customer service and operates in multiple countries, with a valuation of $9 billion.
Services
Octopus Energy provides a variety of services including smart tariffs for smart meters, installation of smart meters, and smart prepayment options. The company is recognized for its innovative tariffs such as AgileOctopus, which offers half-hourly electricity prices that update daily based on wholesale costs, and Octopus Tracker, which follows the wholesale price of energy. Other specialized services include Octopus Flux for homes with solar and battery storage, and Cosy Octopus for homes with heat pumps. Additionally, Octopus Energy offers business energy tariffs like Shape Shifters.
Tariffs for Electric Vehicles
Octopus Energy offers specific tariffs for electric vehicles, designed to provide cost savings and efficiency. The Intelligent Octopus Go and Octopus Go tariffs are tailored for EV users. These tariffs allow customers to charge their electric vehicles at cheaper rates during off-peak hours. The company also offers agile tariffs that adapt based on wholesale costs, providing further savings for EV owners.
Renewable Generation
As one of Europe's leading investors in renewable generation, Octopus Energy is committed to advancing the low carbon energy transition. The company's investments in renewable energy sources and technologies underline its dedication to sustainable energy solutions. Additionally, they operate the Centre for Net Zero, a research hub with a £5 million investment focused on advancing the low carbon transition.
Customer Support and Accreditations
Octopus Energy has won more awards for customer service than any other large supplier in the UK. The company is independently accredited and backed by the Energy Switch Guarantee, ensuring smooth and reliable switching processes for customers. They also provide a £30 million customer help fund named Octo Assist, designed to offer support to customers in need. Their commitment to customer service is further demonstrated through their rewards program, Octoplus, available to smart meter customers.
Global Operations
Octopus Energy operates in multiple countries around the world, including Germany, Spain, France, Italy, Japan, New Zealand, and the USA. This global presence underscores the company's ability to provide innovative and sustainable energy solutions on an international scale. With a valuation of $9 billion, thanks to investments from Generation Investment Management and Canada Pension Plan Investment Board, Octopus Energy continues to expand its reach and impact in the renewable energy sector.