OneCommand
OneCommand offers a Customer Marketing & Loyalty Automation Platform™ and the HigherGear CRM, which is designed for auto dealers and has been delivering customized solutions for over 20 years. OneCommand merged with Peak Performance, TimeHighway.com, and Dealer Product Services to form Affinitiv, which provides various tools to help OEM and dealer clients retain customers and drive sales.
Company Offices
OneCommand operates two regionally-based offices located in Cincinnati, Ohio, and Costa Mesa, California. These offices provide strategic locations for the company to manage its services and offer support to its clients in different parts of the United States.
Customer Marketing & Loyalty Automation Platform™
OneCommand offers a Customer Marketing & Loyalty Automation Platform™. This platform is designed to help businesses manage their customer relationships and loyalty programs efficiently. It aims to automate marketing tasks, create consistent messaging, and improve communication with customers, thereby driving increased response rates and customer engagement.
HigherGear CRM Platform
OneCommand provides a CRM platform called HigherGear CRM, which is specifically designed by auto dealers for auto dealers. It has been delivering customized solutions for over 20 years. The HigherGear CRM includes features such as myBDC, a Mobile App, Desk Log, Forms, Appraisal, MarketMaker, and Deal Book. These features are tailored to streamline dealership operations, gather customer and trade information, and enhance market analysis.
CommunitySafe Platform
OneCommand's CommunitySafe is a web-based communication platform designed to create efficiency and deliver consistent messages to customers. CommunitySafe aims to reduce the internal resources spent on phone calls, letters, and other costly communication methods, enabling businesses to focus on more critical operational tasks.
Affinitiv Merger and Services
OneCommand merged with Peak Performance, TimeHighway.com, and Dealer Product Services (DPS) to form Affinitiv. Affinitiv offers a comprehensive suite of tools including a customer relationship management platform, conquesting solutions, a loyalty platform, online service scheduling, social media and reputation management, search engine optimization, search engine marketing, pay-per-click services, and telematics. With more than 5,500 new-car dealership clients and over 20 OEM partners, Affinitiv combines predictive analytics, integrated technology, and in-field experts to help clients retain customers, build loyalty, and drive sales.