OpenWrench
OpenWrench, headquartered in San Francisco, is a B2B platform that connects multi-unit businesses like retailers and restaurants with service providers for facility and equipment maintenance across the U.S. and Canada.
Company Overview
OpenWrench, headquartered in San Francisco, CA, offers a platform that connects retailers, restaurants, gym groups, and other multi-unit businesses with service providers for facility and equipment maintenance. The company operates primarily in the B2B sector, focusing on operations and has been part of the Y-Combinator S18 batch. OpenWrench services a broad region, including the United States and Canada.
Services
OpenWrench provides a range of services aimed at facility and equipment maintenance for multi-unit businesses. The platform allows service providers to receive work orders, submit quotes, and invoice directly through the system. It also supports real-time group messaging for operations teams, store staff, and technicians to ensure coordination. Additionally, users can schedule site inspections and recurring maintenance tasks. The platform also includes asset management features, providing a comprehensive database of assets and their warranty status.
WrenchHub Directory
OpenWrench offers a free listing for service providers in WrenchHub, a directory of commercial service providers. This directory helps businesses find qualified and reliable service providers for their facility and equipment maintenance needs. The listing aims to enhance visibility for service providers and streamline the process of finding and connecting with them for multi-unit businesses.
Communication and Coordination
OpenWrench facilitates real-time communication and coordination among operations teams, store staff, and technicians. The platform supports the sharing of photos and videos from any device, enabling teams to communicate effectively and stay updated on various maintenance activities. This feature is essential for ensuring that all parties involved in maintenance tasks are on the same page.
Training and Support
OpenWrench University is a training program provided by OpenWrench to help users become experts in using OpenWrench Facilities and Service Manager. This program aims to equip users with the necessary skills and knowledge to efficiently manage facility and equipment maintenance using the OpenWrench platform. Trusted by top brands across the U.S. and Canada, OpenWrench ensures that its users have access to the best practices and tools for their operational needs.