Kimberly Wyman
About Kimberly Wyman
Kimberly Wyman is a Unified Communications Specialist at Organic Valley, where she has worked since 2015. With a background in IT support and a degree in Computer Science, she focuses on operational support and troubleshooting for communication systems.
Work at Organic Valley
Kimberly Wyman has been employed at Organic Valley since 2012. Initially, she worked as an IT Help Desk Technician for two months before transitioning to the role of IT Support Specialist III, where she has served for 12 years. In 2015, she took on the position of Unified Communications Specialist, a role she has held for nine years. In her current position, she provides operational support and troubleshooting for system infrastructures, focusing on Lync and Exchange environments. She also acts as the first level of support for Unified Communications solutions, ensuring effective communication across various locations.
Education and Expertise
Kimberly Wyman studied at Western Technical College, where she earned an Associate's Degree in Computer Science from 1995 to 1997. This educational background has equipped her with the necessary skills to excel in her roles at Organic Valley. Her expertise includes managing change, release, performance, and availability within Unified Communications systems, as well as providing support for Unified Communications solutions.
Background
Before joining Organic Valley, Kimberly Wyman worked at Kwik Trip Inc as a Network Support/Desktop Support Specialist from 2007 to 2012. This five-year experience provided her with a solid foundation in IT support and network management. Her career at Organic Valley began in 2012, and she has since advanced through various roles, demonstrating her commitment to the organization and her professional growth.
Responsibilities and Operations
In her role as Unified Communications Specialist at Organic Valley, Kimberly Wyman is responsible for managing change, release, performance, and availability within Unified Communications systems. She regularly travels between locations to troubleshoot and resolve issues with Unified Communication equipment. Her operational support ensures that communication systems function smoothly across the organization.