Ovation Up
Ovation Up offers a guest feedback platform for restaurants, utilizing a 2-question SMS-based survey to drive revenue and improve operations.
Services
Ovation Up offers a guest feedback platform specifically designed for restaurants. The platform uses a simple, two-question survey to gather feedback, which helps drive revenue and improve brand operations at local levels. Their services are tailored to integrate seamlessly with over 50 common POS, online ordering, and loyalty systems, enhancing the feedback collection process.
Integrations
Ovation Up provides extensive integrations with more than 50 commonly used systems in the restaurant industry. This includes POS systems, online ordering platforms, and loyalty programs. These integrations streamline the feedback collection process, making it easy for restaurant managers to gather and act on valuable guest insights.
Real-Time Feedback
The real-time feedback platform from Ovation Up allows restaurant managers to resolve guest issues directly and privately. By providing immediate insights and enabling quick responses, managers can address problems as they arise, improving overall guest satisfaction and operational efficiency.
SMS-Based Surveys
Ovation Up utilizes SMS-based surveys to collect feedback directly from guests' mobile devices. The simplicity and convenience of this method encourage higher response rates, allowing restaurants to gather quick and actionable insights from their patrons.
Give an Ovation: The Restaurant Guest Experience Podcast
Ovation Up hosts a podcast titled 'Give an Ovation: The Restaurant Guest Experience Podcast.' This podcast features discussions with multi-unit restaurant brands and industry experts. The content focuses on enhancing the guest experience and provides valuable insights for professionals in the restaurant industry.