Joanne Anderson
About Joanne Anderson
Joanne Anderson is an Account Executive currently working at Ovation and has extensive experience in the restaurant and marketing industries. She has held various roles at Zaxby's Franchising LLC and Prolifik Marketing, where she has focused on enhancing guest feedback and improving restaurant revenue.
Current Role at Ovation
Joanne Anderson serves as an Account Executive at Ovation, a position she has held since 2022. In this role, she utilizes a two-question SMS-based survey system to redefine guest feedback and enhance restaurant revenue. Her responsibilities include working with frictionless integrations to assist restaurants in resolving guest concerns in real-time, ultimately aiming to increase 5-star reviews.
Experience at Prolifik Marketing
Joanne Anderson has been with Prolifik Marketing since 2019. Initially, she worked as a Digital Team Lead and Advertising Manager for one year before transitioning to the role of Agency President in 2020. Her leadership at Prolifik Marketing focuses on combining marketing strategies with industry insights to drive client success.
Previous Positions at Zaxby's Franchising
Joanne Anderson has extensive experience with Zaxby's Franchising LLC, where she held multiple roles from 2006 to 2019. She began as an Office Assistant, later served as a Franchise Compliance Coordinator, and progressed to the position of Franchise Contracts Specialist for four years. In 2019, she also worked as a Franchise Marketing Specialist, contributing to various aspects of franchise operations.
Educational Background
Joanne Anderson studied at Valdosta State University, where she earned a Bachelor of Arts in Political Science from 2007 to 2011. This educational foundation has equipped her with critical thinking and analytical skills that she applies in her professional roles.
Diverse Work History
Joanne Anderson has a diverse work history that includes various administrative and client service roles. She worked as an Administrative Assistant at FBR, a Client Service Specialist at Buckhead Investment Partners, and a Staff Assistant at The Livingston Group. These positions have contributed to her comprehensive understanding of client relations and operational support.