Merek Judd
About Merek Judd
Merek Judd is an Account Executive at Ovation, where he specializes in integrating feedback platforms with online ordering systems to improve guest experience for restaurants. He has a background in customer experience and research, having worked in various roles prior to his current position.
Work at Ovation Up
Merek Judd serves as an Account Executive at Ovation, a role he has held since 2022. In this position, he focuses on integrating Ovation's feedback platform with online ordering systems to improve real-time guest concern resolution. His efforts contribute to the company's recognition as the #1 guest feedback platform in an independent nationwide survey conducted by RestaurantOwner.com. Merek's work is aimed at helping restaurants enhance their 5-star reviews and gain valuable insights for business growth through innovative feedback solutions.
Education and Expertise
Merek Judd studied at Brigham Young University, where he earned a Bachelor's degree in Kinesiology and Exercise Science with a Minor in Sociology from 2016 to 2020. He also attended BYU Salt Lake Center for one year from 2013 to 2014. His educational background provides him with a solid foundation in understanding human behavior and physical performance, which he applies in his current role at Ovation.
Background
Before joining Ovation, Merek Judd held various positions that contributed to his professional development. He worked as a Brand Manager at Ion Solar from 2021 to 2022 and as a Customer Experience Operations Team Lead at Pura from 2020 to 2021. Additionally, he gained research experience as a Foot & Ankle Research Assistant and a Biomechanics Research Assistant at Brigham Young University. He also served as a Supervisor/Official at Provo Parks and Recreation from 2019 to 2020.
Professional Experience
Merek Judd's professional experience spans multiple roles that emphasize customer experience and operational efficiency. At Ion Solar, he worked as a Brand Manager for nine months, focusing on brand development. His role at Pura involved leading customer experience operations for nine months. His research assistant positions at Brigham Young University allowed him to engage in biomechanical studies, further enhancing his analytical skills relevant to his current work.