Alan Borovay
About Alan Borovay
Alan Borovay serves as the Director of Field Services at OvationCXM, where he has worked since 2015. He has a diverse background in project management and consulting across various companies, including Hagens Berman Sobol Shapiro LLP and MotorWeb, Inc.
Current Role at OvationCXM
Alan Borovay serves as the Director of Field Services at OvationCXM, a position he has held since 2015. In this role, he has been instrumental in implementing the CXMEngine platform, which features pre-built CRM connectors and customer journey orchestration tools. His responsibilities include managing remote teams and ensuring the effective delivery of services to clients. OvationCXM is headquartered in Tiburon, California, while Borovay operates from Scottsdale, Arizona.
Previous Experience in Consulting and Management
Before joining OvationCXM, Alan Borovay worked at Hagens Berman Sobol Shapiro LLP as a Database Consultant and Consulting Project Manager from 2013 to 2015 in Phoenix, Arizona. He also held positions at Psi Digital Solutions Ltd as an Account Executive and Office Manager in 2011, and at TrueCloud as a Netsuite Data/Financial Analyst and later as a Netsuite Project Coordinator and Administrator from 2011 to 2014. His diverse experience in consulting and management has contributed to his current expertise.
Educational Background
Alan Borovay studied at Arizona State University, where he achieved a Bachelor of Interdisciplinary Studies (BIS) in International Geography and Sociology from 2007 to 2010. He also attended the University of Arizona, focusing on Business and Computer Science for one year in 2006. Additionally, he completed the Landmark Forum in 2007 and participated in the Millionaire Mind Intensive program at Peak Potentials in 2008.
Career History in Product Management
Alan Borovay has a background in product management, having worked at MotorWeb, Inc. from 2004 to 2008. His role there involved overseeing product development and management in the Tempe/Scottsdale area. This experience laid the groundwork for his later roles in consulting and field services.
Contribution to OvationCXM's Growth
Since joining OvationCXM in 2015, Alan Borovay has played a significant role in the company's growth, which has been supported by major investors such as Nyca Partners and Telstra Ventures. His expertise in customer experience management and field services has been vital in advancing the company's objectives.