Amanda Paxton
About Amanda Paxton
Amanda Paxton is a Technical Support Technician with a diverse professional background, including roles in operations, travel, and photography. She holds a Bachelor's degree in History and has experience in call center management and customer service enhancement.
Current Role as Technical Support Technician
Amanda Paxton is currently employed as a Technical Support Technician at Boomtown, a position she has held since 2019. In this role, she utilizes her technical skills to provide support and solutions to clients. Her experience in technical support is complemented by her previous roles in operations and customer service, enhancing her ability to address client needs effectively.
Previous Experience in Operations and Customer Service
Prior to her current position, Amanda worked at MedCallAssist as an Operations professional from 2013 to 2016. She also served as a Care Coordinator at MedCall Healthcare Advisors from 2016 to 2018. These roles contributed to her expertise in call center management and innovation, particularly in enhancing customer service and support.
Educational Background in History and Graphic Design
Amanda is pursuing a Bachelor of Arts in History with a Minor in Graphic Design. She studied at Southern New Hampshire University from 2019 to 2021, where she achieved her Bachelor's degree. This academic path reflects her diverse interests and skills, combining historical knowledge with creative design.
Experience in Photography and Team Management
Amanda has a background in photography, having worked as a Professional Photographer at Leonard's from 2017 to 2019, focusing on portraiture and military unit photography. Additionally, she served as an Assistant Manager at Leonard's from 2011 to 2013, where she gained experience in team management and operational oversight.
Remote Work Experience
In 2019, Amanda worked as a Travel Agent for Pana in a remote capacity for four months. She also contributed to Instant Teams as part of a remote team from 2019 to 2021. These experiences highlight her adaptability and ability to work effectively in remote environments.