Paul Zimmerman
About Paul Zimmerman
Paul Zimmerman is a Technical Support Associate with a background in Sociology from Arizona State University. He has extensive experience in various roles, including military intelligence and juvenile detention, and has developed strong skills in management and interpersonal communication.
Work at OvationCXM
Paul Zimmerman has been employed at OvationCXM as a Technical Support Associate since 2022. In this role, he provides technical assistance and support to clients, ensuring that their needs are met efficiently. His responsibilities include troubleshooting issues, guiding users through software applications, and maintaining high levels of customer satisfaction.
Education and Expertise
Paul Zimmerman studied Sociology at Arizona State University, where he earned a Bachelor of Science degree from 2014 to 2017. His educational background has equipped him with skills in interviewing, briefing, and debriefing individuals across various settings. This expertise supports his current role in technical support and enhances his communication abilities.
Background
Paul Zimmerman has a diverse professional background that includes roles in law enforcement, military service, and technical support. He served in the US Army and the California National Guard, achieving the rank of Staff Sergeant. His experience includes working as a Correction Officer at the Travis County Sheriff's Office and as a Juvenile Detention Officer in Maricopa County.
Previous Work Experience
Prior to his current position, Paul Zimmerman held various roles in different organizations. He worked as a Technical Support / Client Services Specialist at Simpler Trading from 2021 to 2022. He also served as an Admissions Representative at South University and had a brief tenure as a Temporary Office Assistant at Tarvos Talent in 2022. His experience spans multiple industries, providing him with a well-rounded skill set.
Military Service and Leadership
Paul Zimmerman served in the US Army for 12 years, specializing in Military Intelligence. He acted as the lead reports officer at the Defense Intelligence Agency’s Strategic Debriefing Center in Afghanistan, where he facilitated communication between military and government agencies. His military background includes extensive management experience, overseeing teams and training junior managers.