Oxio.ca
Oxio.ca offers reliable, contract-free home internet plans across Canada with unlimited usage and a 60-day satisfaction guarantee, operating entirely online.
Services
Oxio.ca provides reliable home internet services across Canada with a strong focus on simplicity and transparency. Their services come without term contracts or price hikes, ensuring consistent pricing for customers. Each internet plan includes unlimited internet usage, a modem, and a router. Oxio.ca collaborates with local network providers to manage technical issues and installations. Additionally, customers receive support entirely online, available from 8 AM to 10 PM, 7 days a week.
Customer Satisfaction
Oxio.ca boasts a high level of customer satisfaction with a rating of 4.4 on Google and 4.7 on PlanHub. This positive feedback is partly due to their excellent customer service, which is available fully online. The company operates digitally for all customer interactions, ensuring efficient and prompt support. They offer a 60-day satisfaction guarantee, providing a full refund if customers are not satisfied within the first 60 days of service.
Referral Program
Oxio.ca implements a referral program where both the referrer and the referee receive a free month of service. This initiative aims to reward existing customers for bringing in new users. By utilizing this referral program, customers can potentially earn continuous free internet service. This program is a key component of Oxio.ca’s strategy to grow their customer base through organic referrals.
Technology and Equipment
Oxio.ca partners with eero to provide the eero 6 router, featuring Wi-Fi 6, an ad blocker, and parental controls. The router uses TrueMesh technology to ensure seamless and extended Wi-Fi coverage throughout the home. Customers can also opt for eero Plus for an additional $8 per month, which offers enhanced security and privacy features. This technology underscores Oxio.ca’s commitment to providing high-quality internet connectivity and advanced technological solutions for home use.