PackDash
PackDash is a third-party logistics provider specializing in custom fulfillment strategies for eCommerce businesses, offering services like premium unboxing experiences and on-demand delivery.
Services
PackDash provides a comprehensive range of logistics services tailored for eCommerce businesses. Their offerings extend beyond traditional third-party logistics (3PL) solutions and include premium unboxing experiences, customer curbside pickup, on-demand delivery, and frozen shipping services. This enables eCommerce brands to offer unique and high-quality experiences to their customers. PackDash also integrates seamlessly with nearly all major e-commerce platforms, ensuring smooth and efficient order fulfillment. Each client is given a dedicated Slack channel to directly communicate with warehouse managers, pickers, and packers, ensuring clear and real-time communication.
Locations
PackDash operates fulfillment centers in Chicago, Illinois, and Tucson, Arizona. These strategically located facilities enable them to provide swift and efficient fulfillment services to their clients. With the recent raise of $500K in new capital, PackDash is set to establish a new small-footprint warehouse facility in the western U.S. This expansion aims to support rapid growth and meet the increasing demands of their eCommerce clients.
Leadership and Founding
PackDash was founded by entrepreneurs who had firsthand experiences with the challenges of third-party shipping partnerships. Their encounters with these pain points drove them to create PackDash, a company dedicated to providing a more reliable and supportive fulfillment experience for eCommerce brands. The founders' unique perspective and dedication to addressing common logistics issues have shaped PackDash's mission and service offerings.
Custom Fulfillment Strategies
PackDash offers custom fulfillment strategies tailored to the specific needs of their clients. These personalized strategies are designed to support a diverse range of clients, from Fortune 500 brands to venture-backed startups. Their micro-fulfillment model caters to smaller eCommerce companies shipping fewer than 4,000 packages per month, ensuring that even smaller brands receive optimal service. In addition to standard fulfillment, PackDash provides custom unboxing instructions, marketing inserts, personalized instructions, and hand-written notes to enhance the customer's experience.
Commitment to Client Success
PackDash is unwavering in its commitment to the success of its clients. Their mission is to enable eCommerce brands to grow and succeed by providing a better, more worry-free fulfillment experience. PackDash ensures that every order received before 11 am is shipped by the end of the same day. They offer transparent pricing without hidden fees and provide free account management to ensure clients receive superior service and support throughout their partnership with PackDash.