Paligo
Paligo is an end-to-end Component Content Management System (CCMS) solution designed for technical documentation, policies and procedures, and knowledge management across various industries.
Paligo's Comprehensive Services
Paligo offers a full-featured Component Content Management System (CCMS) tailored for technical documentation, policies and procedures, and knowledge management. The platform caters to multiple industries such as software, insurance, manufacturing, finance, and life sciences. It is designed to facilitate structured authoring, content reuse, versioning, collaboration, translation, and publishing. Paligo ensures efficient documentation processes and content accuracy across various formats and channels.
Key Features of Paligo
Paligo provides an array of features aimed at enhancing content management and documentation efficiency. These include single sourcing, structured authoring, and smart content reuse. The platform also offers robust versioning tools, comprehensive collaboration capabilities, translation workflows, and multi-channel publishing options. Users benefit from features like a user-friendly XML editor, a comprehensive audit trail, and advanced version management utilities such as revision history and version branching.
Paligo Integration Capabilities
Paligo integrates with a variety of tools to streamline workflows and enhance functionality. The platform supports integration with Zendesk, Salesforce, Freshdesk, Amazon S3, GitHub, BitBucket, Memsource, and search platforms like Algolia and Swiftype. These integrations facilitate seamless workflows for content management, translation, version control, and more, thereby enhancing productivity and reducing time to market for documentation.
Paligo's Robust Infrastructure
Paligo's infrastructure is designed for reliability and scalability. The platform is ISO 27001 certified and hosted in SSAE 16 / SOC 2 certified Amazon AWS data centers, ensuring high standards of security and compliance. Paligo guarantees an average server uptime of 99.99%, backed by an SLA for the Enterprise plan. The load-balanced infrastructure is capable of scaling to meet the needs of organizations of any size, ensuring consistent performance and availability.
Translation and Multilingual Capabilities
Paligo supports comprehensive translation management integrated with professional translation services. This enables the creation and management of multilingual content efficiently. The platform supports translation workflows and offers a high level of translation efficiency, contributing to significant cost and time savings. This feature is essential for organizations operating in global markets, ensuring that content is accurate and consistent across different languages and regions.
Paligo's Training and Support
Paligo provides extensive training and support through its Paligo Academy. The academy offers comprehensive tutorials and training resources to help users effectively utilize the Paligo CCMS. Additionally, Paligo offers professional services for content migration and advanced customizations, ensuring that organizations can leverage the platform to meet their specific needs and requirements.