Parloa
Parloa, an AI platform company, has raised $66M in Series B funding and employs around 250 people across Berlin, Munich, and New York, focusing on automating contact centers and enhancing customer service.
Funding and Growth
Parloa successfully raised $66 million in Series B funding. This financial milestone supports the company's ongoing growth and development. Parloa's strategic use of these funds aims to enhance its AI platform's capabilities and expand its operational footprint.
Office Locations and Workforce
Parloa employs approximately 250 people across various international locations including Berlin, Munich, and New York. This diverse geographical presence allows Parloa to tap into different markets and leverage a wide range of talents.
AI Platform for Customer Service
Parloa provides a sophisticated AI platform designed to automate contact centers and elevate customer service experiences. The platform aims to deliver personalized, dynamic, and humanlike interactions for customers, enhancing overall satisfaction and efficiency.
Integration with Business Infrastructure
Parloa's platform integrates seamlessly with existing business infrastructures and services. It offers a low-code frontend that is user-friendly, allowing for easy management and customization of AI-powered solutions.
Industry Applications
Parloa offers AI-powered automation solutions tailored to various industries, including Insurance, E-commerce, Utilities, and Travel. The platform is designed to be enterprise-ready, capable of handling complex environments, and delivering scalable solutions.